I'm Adi & I build
high-performing teams.
Driven by operational excellence and service quality. Leveraging my experience at Warner Bros. Discovery and Infosys, I lead teams in Customer Experience and Learning & Development. I have a proven track record in leadership and people management, implementing strategic coaching and training to consistently exceed performance expectations.
View Resume Projects & WorkSkills
L&D 4yrs
Coaching & Upskilling, People Development, Onboarding Strategy, VILT
Customer Experience 2yrs+
CX Management, Service Excellence, Visitor Flow, Brand Standards, Operational Efficiency
Operational Leadership 1yr+
Large-scale Team Management, Supervision, Team Building, Auditing, Project Management
Digital & AI 1yr+
LLM Prompting, Content Development (GenAI), Gemini/ChatGPT/Perplexity
Tools 1yr+
monday.com, SafetyCulture, Workday, Miro, Canva, SurveyMonkey, Kahoot
Web Development 2yrs
HTML, CSS, Web Content, Git/Github, Accessibility
Design 2yrs
UI/UX, Typography, Responsive Design
Communication 4yrs+
Slack, MS Teams, Discord, Zoom
Timeline
2024-2026 — Team Leader (Visitor Experience)
Warner Bros. Studios Leavesden, UK
Team
Leader of the Month - April 2025
2024 — Associate (Retail Operations)
Warner Bros. Studios Leavesden, UK
Star of the
Month - April 2024
2022-2023 — M.A Web Design & Content Planning
University of Greenwich, London,
UK
School of Design Prize
2022 — Senior Systems Engineer (Learning & Development)
Infosys Limited, Bangalore,
India
2019-2021 — Systems Engineer (Learning & Development)
Infosys Limited, Bangalore,
India
Insta Award - December 2020
2017-2018 — Global Study Program
University of California, Davis, USA
2015-2019 — B.Tech Computer Science
SRM University, Chennai, India
Projects & Work
Contact me
Contact
I would love to hear from you and how I could fit in your requirements. Drop me a mail at adityabhooshanjain@gmail.com